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Recurly Case Study

Our Experience Sets Us Apart

How we helped Recurly grow their Marketing-generated Pipeline by over 200%

Recurly is a leading provider of subscription management and billing software for some of the top companies in the world. Wanting to accelerate their demand generation efforts, Recurly engaged HACQ to help them both build the foundation and grow by using digital advertising.

Our Objectives

- Increase the number of leads and opportunities in pipeline
- Grow awareness of the brand and capabilities within core audiences

Our Approach


Strategy

Tested and optimized imagery, messaging, and CTAs for target industries, buyer profiles,  and retargeting audiences


Tracking

Enabled web tracking through Google Tag Manager, Google Analytics, and conversion tracking through Marketo and Salesforce


Marketing Ops & Analytics

Developed and scaled automated reporting to enable ROI/ROAS on a per campaign basis to understand the impact of each of our efforts


Advanced Experimentation

Launched multiple experiments determining incrementality at a channel level while also constructing cost curves on a channel level


Creative Services

Generated ad copy and helped develop creative assets across all paid media marketing channels

Our Results

Prior to working with HACQ, Recurly was running paid media efforts without the right digital foundation to scale. Missing taxonomy and no clear way of tying media spend down to the lead and opportunity level led to issues of uncertainty around the impact and ROI of paid media, decision making, and the ability to forecast.

By partnering with HACQ, Recurly was not only able to fully understand the impact of their media programs, but increase the overall impact Marketing delivered to the business, increasing pipeline delivered by 200% YoY. HACQ was able to integrate industry leading digital strategies and an experimentation plan that focused squarely on optimizing for the same metrics the Recurly team was: Closed/Won Opportunities.
+46%


Site traffic

+46% increase in monthly traffic to the Recurly Site

+62%


LEADS & Opps

+62% increase in paid leads and opportunities

+50%


Efficiency

50% decrease in cost per lead and cost per opportunity

Testimonial

By acting as an extension and thought partner to the existing team, HACQ is able to help Recurly continue to thrive as one of the world’s leading providers in Subscription Management.
“HACQ has been a game changer for us. We have come so far since bringing them on. They were integral in creating a foundation and structure that would scale with us, including reporting. Their ability to understand our business, our target customers, and then run and optimize programs for those audiences, as well as spend efficiency, has made them a team I recommend to all my colleagues. They are true partners and we couldn’t have seen the success we have or run and scale our digital program without them.”

Alycia Simpson
Director of Demand Generation

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